2023 Annual Report

Dear Lutheran Settlement House Friends and Supporters,

When you visit Lutheran Settlement House—and if you haven’t visited yet, we’d love to see you—you’ll meet people for whom this work is a personal mission. Our new tagline, Community, Compassion, Change, speaks to values we share as an agency, and we hope you see these values, and your own values, reflected throughout this report. 

You can see Community in the breadth of people we work with, from babies to older adults. We are stronger because we experience and understand the strengths and challenges of our different populations, and we form partnerships across the community, and across our agency, to bring together expertise, resources, and support. Through LSH, people who are often isolated, and resources that are often fragmented, come together to build a community that is healing and empowering.   

Compassion starts with the way people are welcomed into our spaces and programs, and it continues in the ways we accompany our clients. We believe in putting our compassion into action by being responsive to each individual, getting to know their worries and their dreams, and providing options when they feel optionless. Our compassion is tenacious, and we never stop believing in people’s ability to live the life they want and deserve.    

Change is our foundation. Serving people since 1902, LSH is part of a movement rooted in radical compassion and focused on making lasting, meaningful change in people’s lives and in our community. Our clients are at the heart of this process. Their story is unique, so their path forward is too. People know best what supports they need and what dreams they have for their lives, and they know what systems need to change so they can flourish. Our client’s voice and lived expertise must be at the center of change, and we are committed to accompanying people to build a more just and compassionate community. 

This work is made possible because of so many people—clients, staff, board members, partners, donors, volunteers. This report is more than a reflection of the past year, it’s a promise of what is possible when we come together to value each other, care for each other, and believe in each other. 


David Chiles

Executive Director

Katharyn Voit 

Board President

Client Voices

The community at Lutheran Settlement House, the change that’s possible, and the compassion at the heart of our work is because of the people we serve. Their dreams, their joy, and their future are what drive our work forward.

Impact by the Numbers

Frequently Asked Questions

Established nearly 50 years ago, our BDVP provides lifesaving services to nearly 5,000 women, men, children, and non-binary people each year, including counseling, housing support, hospital-based advocacy and training, and violence prevention education. 

Hotline calls answered
Children, teens, and adults received counseling
Clients received housing support
Feel more hopeful about the future
Feel more confident in how to stay safe

Education is woven throughout our different programs. At LSH, and through our various partners across the city, children, teens, and adults grow their skills and knowledge to live the lives they want and deserve. 

Professionals trained in domestic violence education
Domestic violence prevention workshops held with teens
Children at Jane Addams Place participated in social emotional learning programs
Instances of school advocacy for children experiencing homelessness
Technology classes taught to older adults
One-on-one technology tutoring sessions with older adults

Our food pantry provides fresh food and nutritional support to food-insecure families, teens, domestic violence survivors, and older adults. Open five days a week and six hours a day, our pantry is among the most accessible and responsive in Philadelphia. 

Pounds of food distributed
Visits to the pantry
Thanksgiving meals distributed
Clients connected to benefits programs

Jane Addams Place, our family shelter, helps families entangled in the housing crisis to heal from trauma they have experienced, to explore housing and employment options, and to plan for the future they want and deserve.

People called Jane Addams Place home, including 162 children
Nourishing meals served
Average months length of stay
Babies and infants attended early intervention programs
Children received onsite healthcare through our CHOP partnership

For adults 55 and over, the Center offers a range of programming for right now and for what’s next. Members can explore fitness and dance classes, personalized health coaching, volunteering to help others, creative arts, trips and excursions, digital literacy, healthy cooking, and more. Members learn new skills, meet new friends, and plan for the future.

Members of our Center for older adults
Center members who also volunteer
Exercise classes offered, leading to 82% of members being more physically active
Meals served to Center members, with 83% of members eating healthier meals
Members utilized health and wellness services

LSH Highlights

Last year was a year of growth, collaboration, and imagination. We built new partnerships, brought in new and innovative programming (and a furry new staff member), and ensured we had the resources needed to provide services to more members of our community. These highlights showcase our commitment to creatively meeting the needs of our clients and working collaboratively with partners across the city to build a strong community for everyone. 

Financial Summary

Lutheran Settlement House is committed to high quality fiscal management. We ensure that all contributions are used ethically and with transparency. We are thrilled to have a Platinum Seal of Transparency from Candid (formerly GuideStar), which is the highest possible rating a nonprofit organization can achieve. To take a deeper dive into our finances, download our FY23 Audit.

REVENUE07/01/2022 – 06/30/2023% of total
Government Contracts$4,521,95578%
Foundations & Corporate$275,5735%
Events$102,305 2%
Investment Income$5,1191%
TOTAL REVENUE:$5,786,163
EXPENSES07/01/2018 – 06/30/2019% of total
Program Services$4,743,27188%
Management and General$412,9418%
Fundraising$207,006 4%
TOTAL EXPENSES:$5,363,218 

Donor Honor Roll

We are extremely grateful for the generous support of the people, companies, churches, foundations, and government entities that made our work possible this past year. We could not provide life-saving services to over 6,000 children, adults, and families without you.  

– Walt

Get Involved

Give today and help someone begin a journey that will change their life.

Volunteers help make our work possible. 

Stop by to see our work in action and to learn more. 

We’d love to speak to your group about the work we do and how you can get involved.